Privacy policy

This Privacy Policy sets out the approach taken by Full Circle Travel ("We", "Us", "Our") to the personal data of visitors to Our web Site ("You", "Your"). By using and visiting our web Site You agree to this Privacy Policy. Privacy and confidentiality are at the heart of our business. We respect Your privacy and undertake to treat personal data in confidence and with sensitivity. We differentiate ourselves by a strict privacy policy that operates with complete transparency.

 

Introduction

 

Full Circle Travel respects the privacy and confidentiality of personal information of visitors to its Web Site. Full Circle Travel treats personal data in the strictest confidence and operates a strict privacy policy that operates with complete transparency. Full Circle Travel will only process personal data as set out in this privacy policy.

 

Full Circle Travel complies with its obligations under the Data Protection Acts 1998 (the "Act"). As required by the Act, Full Circle Travel has notified to the Data Protection Commissioner the purposes for which it processes personal data. Full Circle Travel is committed to adhering to the Data Protection Principles set out in the Act including the implementation of strict security procedures for the storage and disclosure of personal data provided to Full Circle Travel in order to prevent unauthorized access.

 

What Personal Data Do We Collect And Why?

 

We receive and store any personal data (including your name and email address) You enter on Our Web Site or give Us in any other way where this is necessary to communicate with you. You will have a choice whether to give this information to Us or not. We will use this personal data to communicate with You in accordance with this Privacy Policy. Subject to the terms of this Privacy Policy, We will not use or disclose Your personal data given to Us for communication with You for any other purpose.

 

When We collect personal data about You through Your use of Our Web Site We may record this by assigning each person visiting the site a unique digital identity. This is done by placing a unique identifier in a file on Your computer - this is called a "cookie". Cookies are small pieces of information that are stored by Your browser on Your computer's hard drive. Cookies cannot be used by themselves by a third party to identify You. We may use personal data obtained to communicate with You to link the personal data gathered through the cookie to You. We will not disclose any personal data to any other person in any way which enables them to identify You through the cookie.

 

You may prevent us recording this personal data and opt-out by setting Your browser so that it will not accept cookies. This may prevent Us from fully communicating with You. The cookie is used for tracking content preferences and traffic patterns in order to provide the most value to You. Usage information may also be used to target advertising to visitors to Our Web Site. For reasons of improving personalisation of communications to You, We may receive personal data about You from other sources and add it to Your personal data held by Us.

 

How We Use Your Information?

 

Where We collect personal data from You for the purposes set out above, We will use this to keep in touch with You and communicate with You. Where We collect any other personal data through cookies We will also use this personal data to personalize communications to You through our Web Site.

 

Where You have given Us your email address We may occasionally send e-mail communications to You to provide information that We think You will find useful and interesting, including information about Our new products and services.

 

If You never want to receive any communications from Us, You have the opportunity to prevent Us from processing Your personal data for such direct marketing purposes. If You wish not to receive any such communications from Us, please send a blank email message to dataadmin@fullcircletravel.com.

 

Subject to the matters discussed below, at no point will personal data be disclosed to any third party.

 

Disclosure of Personal Data to Third Parties

 

We do not sell, trade or rent Your personal data to others. In particular We do not sell, trade or rent Your e-mail addresses to third parties for unsolicited e-mail communications.

 

We will never willfully disclose any of Your individually identifiable personal data to any third party in breach of this Privacy Policy, unless such disclosure is necessary to (1) comply with any legal obligation incumbent upon Us or (2) in order to protect Our legitimate interests. Notwithstanding the foregoing, We may in the future supply Your personal data to trustworthy third parties, but You can tell Us not to by sending a blank e-mail message to dataadmin@fullcircletravel.com.

 

Links to Other Web Sites

 

Our Web Site contains links to other Web sites. We are not responsible for the privacy practices or the content of such Web sites. ABTA benefits may not apply to any frames or pages external to our site.

 

Your Consent and Feedback

 

By using our Web Site, You consent to the processing and Use of Your Personal Data in accordance with this Privacy Policy. Please note that the personal data you provide Us with may be transferred outside the European Economic Area for the purposes of sharing Your personal data with our subsidiaries

 

Our goal is to protect Your privacy. You have certain rights under the Data Protection Act 1988 in respect of obtaining details from Us of personal data held by Us relating to You. To help Us improve our Privacy Policy, please give Your feedback. You may e-mail Us at dataadmin@fullcircletravel.com

 

Update and Changes to Our Privacy Statement

 

We reserve the right, at any time and without notice, to add to, change, update or modify Our Privacy Policy. We will post such changes, updates or modifications on Our Web Site so that You are always aware of what personal data We collect about You and how We use such personal data. Any such change, update or modification will be effective immediately upon posting on the Web Site.

 

Data Protection Policy

 

Your booking:

 

In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc.

 

We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as your tour operator, airlines, hotels, transport companies etc. The information may also be provided to public authorities such as customs/immigration if required by them, or as required by law.

 

Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.)

 

Usually your tour operator or other principal will pass this information onto their suppliers once we have provided it to them. The tour operator or other principal's use of your information is subject to their policy, both in respect of your booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you would like to see it.

 

Your data controller is: Full Circle Travel.

 

You are entitled to a copy of your information held by us. If you would like to see this please ask us.

Contact details

Booking enquiries
Our reservations team is available:
Mon-Fri: 09h30 - 17h30
Sat: 10h00 - 16h00
T: 0800 048 8772
E: holiday@fullcircletravel.com

Customer services
Our customer services team is available:
Mon-Fri: 09h30 - 17h30
Sat: 10h00 - 16h00
T: 0800 048 8772
E: help@fullcircletravel.com

We do operate a 24/7 out of hours contact service for travelling clients.

Office address
Full Circle Travel
59 St Mary's Street
Wallingford
Oxfordshire
United Kingdom, OX10 0EL