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Announcement of £4 billion industry ‘lifeline’ expected this week A £4 billion travel industry ‘lifeline’ that would underwrite customer refund credit notes could be announced this week, according to reports. The challenge of providing refunds for holidays that have been cancelled or delayed has … Read more about COVID19 Update – 20 April 2020

I hope yourselves and your families are safe and well. Club Med Club Med are now acknowledging that they must follow ABTA guidelines and issue financially protected Refund Credit Notes.  We are seeking further details but this does not remove your right to a refund although it may take several … Read more about COVID-19 Update 16 April 2020

Little has chnaged in the last 48 hours as the industry as a whole waits for government assistance and guidance. The government is working on a "tailored support package" for the travel sector, South West Surrey MP Jeremy Hunt Hunt said he was aware of talks between Abta and the government … Read more about COVID-19 Updates 09 April 2020

Unfortunately there remains no concrete guidance or steps from government.  We are waiting for clarity on the refund process and options and will update you as soon as we know more.  We understand your frustrations and worry and are doing our utmost for our clients.  In an ideal world, we would … Read more about COVID 19 Update 07 April 2020

We are aware that the FCO have advised against all but essential travel for an indefinite period. We are liaising with our suppliers and will be in contact with our clients with updates in due course. EasyJet, Tui and British Airways, are still selling … Read more about COVID-19 Update 06 April 2020